Businesses place a high premium on customer interaction, and for good reason. Customers claim that before permanently quitting the company, they will put up with three negative encounters. That could help to explain why, according to Metrigy's 2023 Technology Investment Forecast global research of 400 organizations, 65% of companies intended to boost their customer experience (CX) investment by an average of 24%. Leaders in CX and business believe that customer interaction is an area that is ready for change.
Elevate your business with unmatched customer engagement. Join the 65% of forward-thinking companies boosting CX spending by 24% in 2023. Seize the opportunity to transform your customer experience with cutting-edge technology, driving positive business value in the competitive landscape.
Transforming Customer Experience
Released:
Feb 12, 2024
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Length:
14 pages
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Language:
English
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Resource:
Whitepaper
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