26b298d1-e8ca-44f9-b57c-0fe8e553dbe2

Harvard Business Review Analytic Services report: The Service Management Advantage

Released: Oct 22, 2024 |
Length: 12 pages |
Language: English |
Resource: Whitepaper

CIOs, tap into service management in a whole new way 

Get expert insights from global IT decision-makers on how their IT departments provide services to their organization. The report explores how CIOs can position themselves as a strategic force and optimize the value of IT by refining their IT service management practices.

Read the report for:

  • Actionable tips for navigating IT complexity in digital transformation

  • How CIOs can shift IT from a maintenance mission to an innovation agenda

  • The value of ITSM at the intersection of AI, culture, and technology

Explore insights from 225 IT leaders. Elevate your service management with actionable strategies for AI and more.

FILL OUT YOUR DETAILS AND DOWNLOAD YOUR COPY TODAY

Freshworks

By clicking “DOWNLOAD NOW” I understand that Freshworks will process my personal information in accordance with its Privacy Notice and consent to receiving marketing communications related to Freshworks’ business, services, and events. I can unsubscribe from these communications at any time.