Workload Automation (WLA) is no longer a simple utility; it's a strategic enabler of digital transformation. This EMA research report, based on a survey of over 400 professionals, explores how WLA is evolving into a comprehensive orchestration platform, driven by cloud adoption, AI integration, and the need for simplified, end-to-end visibility across complex hybrid environments.
In this content, you will learn:
- The key challenges in scaling WLA, including security and compliance concerns, skill gaps, and the complexity of managing multi-cloud environments.
- The pivotal role of AI, including generative and agentic capabilities, in revolutionizing WLA by enabling intelligent decision-making and self-healing workflows.
- How Automation Centers of Excellence (CoEs) are central to scaling automation and how a hybrid model is needed to balance centralized governance with decentralized innovation.
- The strategic imperative of orchestration, observability, and AI as foundational capabilities for aligning IT and business workflows to achieve greater agility and operational excellence.